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FAQs

Don’t be shy – drop us a line, or see our handy list in case we’ve answered your question already. 

Where can I buy your fish?

You can find us in lots of different places, and the list is growing fast, because our ambition has always been to bring top-quality fish to as many people as possible. Right now, our products are in farm shops, delicatessens, speciality food stores and independent retailers all around the country – we’ve listed stockists below. If there’s no one near you selling our products yet, please just drop us a line with the address of where you’d like to see us stocked, then leave the rest to us.

Can I purchase online?

Not just yet, unfortunately.  Still, we’re a company that loves nothing more than satisfying our customers and making great products as accessible as possible, so if you’d like to buy direct from us, just let us know.  If enough people ask, we’ll see what we can do. For now, you’ll find our fresh products at stockists all over the country.  

Are your products sustainable?

Yes, because every one of our products is sustainably farmed and caught. We’re very picky about who we work with, so you can rest assured that all of our partners are committed to responsible and sustainable practices, just like us.  That might mean they’re working towards Global GAP, ASC or MSC, if they haven’t already achieved them. We’re picky about where we take our fish from too, and that means researching where the healthiest stocks of the best fish are, then being agile enough to harvest them.  

Is your packaging recyclable?

All of our packaging features clear information about which parts are recycled or recyclable. We’re always striving to improve even further in these areas, so we can really minimise our impact on the environment.

Can your products be frozen?

Yes, you can freeze our products the day you buy them, and you’ll find full information on every product’s pack. .

What do I do if I have a problem with your product?

It hardly ever happens, but if you’re not 100% bowled over by one of our products, please let the retailer know the problem and make a note of the product’s date code. The retailer will let us know, and we’ll follow it up and make sure the issue is properly sorted.

Where are your products packed?

We pack our products in the traditional fishing town of Grimsby, here in the UK. That’s because we wanted to use partners who really understand the sea, its produce and how to prepare and pack our fish brilliantly. We also made sure we chose a team that shares our commitment to ethics and sustainability.  

How can I become a stockist?

If you’d like to be a stockist, we’d love to hear from you.  Please just email us with your details and we’ll start the ball rolling.